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We ship orders via first class, standard from goumikids.com. Shipping rates are based on location and total order weight.
Your satisfaction is very important to us, we offer a 30-day guarantee on all goumikids.com orders. to return a product to goumikids, follow the simple process below:
- Forward your order confirmation email, along with reason for return, to firstname.lastname@example.org.
- Send your return along with original order confirmation to:
14845 sw murray scholls dr,
beaverton, or 97007
Refunds will be credited to the credit card used for original order within 30 days.
Returns should be properly packaged and sent at the customer's expense (unless item was damaged or defective) to the address above.
Shipping costs will be credited and refunded. goumikids will not be held responsible for returned items lost in transit. we highly recommend returns be sent via a traced and insured shipping method.
Goumikids has instituted policies and practices intended to ensure that your personal information is handled in a secure manner that respects and protects your privacy.
Goumikids collects data that you provide to us through www.goumikids.com, by phone, mail, e-mail and fax interactions or any other means of communication with us. this includes information such as your name, mailing address, e-mail address, phone number, any personal information you choose to provide and transaction details.
Goumikids occasionally obtains information for goumikids customers who provide information to other websites or to retailers who sell goumikids products. goumikids may also obtain publicly accessible customer demographics.
Goumikids uses this information to enhance and personalize your shopping experience, and to communicate with you for marketing and promotional purposes via postal pieces, phone messages, or emails. you may indicate your contact preferences regarding promotional communications either to us online or to our customer service representatives. however, we do not control and are not responsible for information collected and used by independent retailers who sell goumikids products.
All personal information input and transmitted by you to our website when you place an order is protected by an encryption using Secure Socket Layer Technology ("SSL"). SSL encrypts your order and personal information before it is transmitted to us to avoid the decoding of your information by anyone other than goumikids.
Goumikids does not sell, rent or trade with third parties any personal information you provide to us, nor do we share such information with third parties except for the express purpose of assisting us in fulfilling your orders and customer service inquiries, updating your customer information record in our database, deploying our promotional offers to you, or fulfilling your request to unsubscribe from our email. we do not authorize those third parties to make any other use of your information.
Goumikids honors every request to unsubscribe from receipt of emails as quickly as we can after receiving the request, not only for promotional emails that goumikids sends, but also for emails about goumikids that we permit other companies to send to their own list of subscribers. as such, in compliance with the CAN-SPAM Act of 2003, goumikids will provide to such companies the email address of anyone who has submitted to goumikids an unsubscribe request, provided such company agrees not to disclose or use such email address for any other purpose than honoring your request to not receive goumikids promotional emails.
Goumikids reserves the right to use and/or disclose to others information about your demographics and use of our website in a manner that does not reveal your identity.
In keeping with the Children's Online Privacy Protection Act, goumikids will never knowingly request personally identifiable information from any person under the age of 13, without first seeking prior verifiable parental consent. if we become aware that a user of our website is under the age of 13 and has provided an online registration without prior verifiable parental consent, we will remove that child's personal information from our files.